Frequently Asked Questions
Everything you need to know about shopping with Tech21 Ltd.
What is the warranty period for electronic devices purchased from Tech21 Ltd?
All our brand-new electronic devices come with a standard 12-month manufacturer warranty. Refurbished items are covered by a 6-month Tech21 limited warranty covering hardware defects.
Do you offer international shipping for tech hardware?
Yes, we ship to over 50 countries worldwide. International shipping times typically range from 7 to 14 business days, depending on customs processing in your region.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. If the item has been opened, it must be returned in its original packaging with all accessories. A small restocking fee may apply to non-defective opened items.
Are the gadgets sold on your site authentic and certified?
Absolutely. Tech21 Ltd is an authorized reseller for all brands listed on our site. Every product is 100% authentic and comes in original retail packaging with valid serial numbers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm for high-value purchases.
How can I track my order once it has been shipped?
Once your order is dispatched, you will receive an automated email containing a tracking number and a link to the carrier's portal to monitor your delivery in real-time.